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JAYNE WITH A WHY |
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January 2006 . : On My Perch at Night, I'm Reading A Book On My Kindle: .
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Thursday, February 25, 2010CUSTOMER 'SERVICE' - 1-2-3 I've just come back from yet another disappointing encounter - this time with a local franchise of a national company. I made arrangements to have a tow-bar fitted to the car a week ago. To the best of my knowledge, this franchise 'branch' is the only place in the area which supplies & fits tow-bars - yet another business that has the customer by the short & curlies. I was told to take the car in early this morning, someone would run me home & collect me when the car was ready. I paid a R4000 deposit on the quoted price of R7500. So off I went this morning, to get the tow-bar fitted. Fifteen minutes later I'm back home, bloody fuming. I was informed "the wrong tow-bar was delivered yesterday, so I sent it back. I'm busy phoning our other branches to see if I can get you one. When do you need it?" Well fuckwit, you had my bloody phone number.................why couldn't you phone & let me know you didn't have the tow-bar? Was that really too much to ask? Your customer service is piss-poor pathetic & that's putting it lightly. I took a pair of Hubs trousers & a king size comforter to the local drycleaners. The pants were for drycleaning & the comforter for laundry. I went to collect both items 3 days later. I got the pants but was told the comforter "wasn't ready". I went back a week later & after a 10min wait, was informed the comforter had 'disappeared'. How the fuck does a king-size comforter disappear?? I was asked to 'wait' 2wks whilst an 'investigation' was carried out & the laundry would be in touch. That was more than 3wks ago. No one got in touch, so methinks it's time I threw a few toys outa my cot. On Monday morning, I took a prescription in to a local pharmacy to be filled. One item - the most costly at almost R800 - was out of stock. The pharmacist informed me she would try & get sed item from their 'other branch' & would have it delivered to me later that day. I paid for the whole prescription, almost R1000 & left with 2 of the 3 items. When the 'missing' item hadn't been delivered by midday the following day, I phoned the pharmacy to ask where it was. I was informed that the 'other branch' was some 300km away in Pretoria & it could take 3 days to get here. In all three of the above mentioned 'incidents' relating to 'customer service' I'm the one that's had to do the chasing for answers. I am truly gatvol of the 'pay first & we'll maybe help you' attitude of local businesses. There is a massive influx of people to the area & local businesses have really never had trade so good, but I can honestly say that I haven't come across a single trader yet who has appreciated his/her boom in earnings. I have tried, really damn well tried to be positive about this town, but when I end up having to do all the following-up when it comes to 'customer service' I simply wonder why the hell I bother. * Actually - I recently had great service from the Maxiprest tyre dealer in town. I asked for a quote on 4 tyres, agreed with it & made arrangements to get them fitted. I took the car down on Tuesday, was attended to within minutes & was home again about an hour & half later. Great service! Labels: apathy, HiQ sux, Local businesses in Eliisras, Maxiprest tyres rank No1 for service  
Sunday, February 21, 2010BACK IN YER BOX, BOY. The brilliant South African cartoonist Zapiro couldn't have captured a better likeness of Julius Malema - the head of the ANCYL (African National Congress Youth League) - if he tried. What Malema normally spouts can easily be understood as pure crap, so the toilet roll is very apt. In the past few weeks, many South Africans have asked "Why doesn't (President) Zuma rap Malema over the knuckles?" but no answer has been forthcoming. Since Zuma's recent State of the Nation address on TV, way too many people are seriously wondering what the hell is going on with this country. It appears as though we have a President who would fuck a snake if it had armpits. The silence, denial & then admittance of having another child 'out of wedlock' (like that means anything!) was hastily brushed under the dung floor in El Presidenti's kraal. Shit happens folks - our leader has five wives & at the last count 20 children, thinks that HIV/AIDS can be washed away with a shower after sex, but yet preaches to the masses to only have one partner & not screw around! Hey, it's alright for him - he's the President, he can do & say what he wants! And because of that, he has chosen to ignore the blatant statements of racial hatred that Julius Malema regularly spews forth. In todays edition of the Sunday Times, journalists BUDDY NAIDU and SIMPIWE PILISO write of the newspapers investigation into how Malema - on a salary of allegedly ZAR20,000* per month - can afford to pay cash for 2 luxury houses worth an estimated ZAR4.6million. Documented proof shows that Malema co-owns a company called SGL Engineering Projects, which was awarded contracts of between ZAR500,000 & ZAR39million between 2007-2008, yet he denies any knowledge of what the company does. "I have nothing to do with their operations. I know nothing about what is happening in SGL, where are they making their money, where do they get tenders. I know nothing about that," he said. Really? You have no idea? Do you just receive fat payments on a regular basis & assume that the Tooth Fairy puts them in your bank account? Malema also stated: "There is no law that says politicians can't be businessmen. The problem with you is that when an African child is emerging and becoming successful, that is when you have a problem. That is your major problem that causes you sleepless nights. "You want to see us dying in poverty. That is what you are committed to." Well no, you stupid boy, you are so very wrong. What the people actually want to know is how come the company that you co-own is being awarded lucrative contracts from various municipalities within Limpopo Province? What people want to know is why do you insinuate that because you are 'African' you are entitled to succeed? What people want to know is how come you buy luxury houses - without 'knowing' where your money comes from, whilst a vast majority of hard-working 'Africans' can barely afford to put food on the table for their families? Don't think that all of your fellow countrymen over the age of 40yrs agree with your egotistical unification of "us", because by your determination, "us" means black. You seem to take great pleasure in undoing everything that Nelson Mandela worked so incredibly hard to achieve - a multi-ethnic country where colour is irrelevant. Sadly, Madiba no longer holds the power to reign you in. Sadly, it appears Zuma is too busy on his ever expanding domestic front to deal with you. Personally, I sincerely hope that someone cuts you short & brings you back down to earth with an almighty bump. Perhaps you should remind yourself of the 'radicals' within the ruling party who never got to see their next birthday, because they had an agenda all of their own. I'm bloody sure the ANC has it's own FIFO system & at the rate your going boy, it won't be too long before you're told to fuck off. *ZAR7.66 = US$1.00 Labels: Jacob Zuma, Julius Malema, racial tension, South African politics
Thursday, February 11, 2010MOOOOOOOOOOOO!I'm in a 'productive' mood this morning - I must be sickening for something I reckon. I had a load of washing on the line before 8am, I've moved the sprinkler in the garden at least a dozen times, washed the dishes & put them away, marinated chicken in ginger in preparation for my dinner, read blogs, Facebook & the papers - all that before 10am! It is my intention to iron above-mentioned washing, vacuum the interior of the car, clean T2 (fuckin' bugs in this area must have a staple diet of Bostik glue, cos the bastard splattered remains on the windshield & fairing stick worse than shit to a blanket) do the housework, wash down the stoep & then start cooking the evening graze. I really do not know what has come over me! So, I was thinking that I'll make a chicken Thai green curry for moi & the same thing in cow meat for Hubs. (Never done that before, so I hope it turns out OK) I bought a slab of cow meat at my local supermarket yesterday & normally, I'd slice off a few chunks, divvy the stuff up & chuck it in the freezer. I don't eat red meat & I literally dread handling the stuff. I don't mind when it's cooked - in fact I'll cook it with pleasure - but the handling of it leaves me shuddering most of the time, especially when the damn stuff is dripping in blood..........eeewwwwwwww. Anyway, I got the slab out of the fridge & put it on the cutting board - ready to attack. Then I saw the label.  What the fuck?? ".......please cut off corner and allow product to breath for 10 minutes before use" I thought the bastard thing was dead already - now I have to let it breathe???? Labels: are there any shrinks in Ellisras?, Slabs of cow meat
Tuesday, February 09, 2010I BET YOU SMILE AT THE DOLPHINS............      
Monday, February 01, 2010QUICK PHOTO POSTThe all-new-straight-outa-the-box T2* was delivered to our doorstep recently. Since arriving in the Last Khaki Outpost 6mths ago, I've felt like I've aged at rapid rate of knots - due mainly to not being able to go out on a bike. Since T2's arrival, I can quite happily admit that my mindset has reverted back to being a rebel-without-a-clue & I am a very happy bunny. (To cut a long story short, the chances of me getting the TriGlide are about the same as me getting pregnant, thanks to HD USA farting around, so T2 became a necessity).  As much as living in the LKO pisses on my battery, I've gotta admit we've got some blinding riding roads & some awesome scenery. It was such a pleasure to get out & about. Within 12hrs of T2's arrival, we took a 180km round trip for a cuppa coffee.............sheer riding pleasure - yay gads it was wicked!  The all new T2 - a Harley ElectraGlide Ultra Classic Limited *contented sigh*  When we got back from the Kruger National Park last October, the first thing Hubs did was book another long weekend for the end of January. We set off on Thursday just after midday & just over 5hrs later, arrived at Letaba camp. We had one night there & the following 2 nights at Berg-en-dal. We didn't get to see the Big 5, but what we did see was awesome - cheetah in 3 different areas - a First for us in all the years we've been going to the Park. I've left one photo its original size, so for anyone interested, click on the photo of the cheetah LICKING the tree - something we've never seen before! We got 'up close & personal' with a very skittish rhino (jaysus, they're big bastards!) & the young male lion, with his female mate, walked alongside & then in front of our car for a couple of hundred metres.          Right, I hope you enjoyed the photos, but please excuse me, 'cos I've got a heap of washing to do................ *T2 - short for Tallulah 2 Labels: Berg-en-dal, Kruger National Park, Last Khaki Outpost, Letaba, T2
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